Instructor - Speaker

Training Topics
 Educational Service - Business

For topic descriptions, fees and training schedules,
​please contact me to discuss the details of your event!

​​Customers
Exceptional Customer Service
Separating The People From The Problems
Communications Tr4aining
Effective Telephone Communication
Email Etiquette
Powerful Presentation Skills
 Conflict
Conflict Management & Resolution

Dealing With Difficult People
Keeping A Lid On Workplace Anger & Negativity
Mediating Disputes & Negotiating Agreements
Executive Management Training
Better Business Writing
Bouncing Back From Burnout
Cultivating A Respectful Workplace
Performance Appraisal & Evaluation
Receptive Listening Techniques
Successful Negotiating & Closing Styles
Workplace Relationship Traaining 
Appreciating The Mission Of A Team
Strategic Group Dynamics
Diversity Is More Than A Color
Talking About My Generation

​Self EmploymentTraining

​Training in ​Creating Custom Business Documents

Entrepreneurs, Small Business & Customer Service training.

How To Establish & Operate A Home Based Business

​Pricing It Right or Losing Your Shirt

Successful Sales Methods 

​Computers, Tablets & Smart Phones
Apple: iPad & iPhone: Pages, Numbers, Keynote, iMovie, Apps & Settings
Specialist in Microsoft Software & Windows Operating Systems
Microsoft Office; Word, Excel, PowerPoint, Publisher, One Note & Outlook

Private, group or seminar training sessions are conducted  at
Beginner, Intermediate & Advanced training  levels​ 
​offered in 1-4 hour formats.

Original Presentations - Printed Handouts For Training Retention

Areas Of Expertise