Instructor - Speaker

Training Topics
Business Educational Service 

For course descriptions, fees and training schedules,
​please contact me to outline the details of your event.

COMPUTER, TABLET & SMART PHONE

Apple: iPad & iPhone
Pages, Numbers, Keynote, iMovie, Apps & Settings
Specialist in Microsoft Software &
Windows 10 & 11 Operating Systems
Microsoft Office 365: 
Word, Excel, PowerPoint, Publisher, One Note & Outlook

​​Customer Service
Exceptional Customer Service
Separating The People From The Problems
Communications Training
Effective Telephone Communication
Email Etiquette
Powerful Presentation Skills
Conflict
Conflict Management & Resolution

Dealing With Difficult People
Keeping A Lid On Workplace Anger & Negativity
Mediating Disputes & Negotiating Agreements
Executive Management
Better Business Writing
Bouncing Back From Burnout
Cultivating A Respectful Workplace
Performance Appraisal & Evaluation
Receptive Listening Techniques
Successful Negotiating & Closing Styles
Workplace Relationships
Appreciating The Mission Of A Team
Strategic Group Dynamics
Diversity Is More Than A Color
Talking About My Generation

​Self Employment

​Creating Custom Business Documents & Fillable Forms

Entrepreneurs & Small Business 

How To Establish & Operate A Home Based Business

​Pricing It Right or Losing Your Shirt

Successful Sales Methods 

Private, group or seminar sessions are conducted  at
Beginner, Intermediate & Advanced levels​.
​offered in 1-4 hour formats.

Original Presentations - Printed Handouts For Training Retention