Every topic and  training programs includes a multi media,  PowerPoint presentation including complete handouts to attendees . 
These topics are delivered in a motivational and entertaining  format with interactive audience participation, practicum and focus groups to heighten retention. 

Proposals including full course descriptions fees and training schedules available for your review & consideration. 

 Appreciating The Mission Of A Team

Better Business Writing

Bouncing Back From Burnout

Consumerism and Customer Satisfaction

Conquering Workplace Negativity

Conflict Management & Resolution 

Creating Custom Business Documents

Cultivating A Respectful Workplace

Dealing With Difficult People

Diversity Is More Than A Color

Effective Telephone Communication

Entrepreneurs, Small Business & Customer Service

Email Etiquette

Exceptional Customer Service,;
Separating The People From The Problems

Fundamental Computer Skills;
Featuring Microsoft Office Software

Interpersonal Relationships In The Workplace

Keeping A Lid On Workplace Anger

Mediating Dispute & Negotiating Agreements

Microsoft Office 2003*

Microsoft Office 2007*
*Individual Courses are offered at the beginner, Intermediate & advanced levels
in Word, Excel, PowerPoint, Publisher & Outlook

Multitasking Mania

Organizational Development Tools

Performance Appraisal & Evaluation

Portraying A Winning Media Image

Powerful Presentation Skills

Pricing It Right or Losing Your Shirt

Power of Purpose

Professional Workplace Attire in the 21st Century

Receptive Listening Techniques

Successful Sales & Closing Techniques

Stress Management

Talking About My Generation

Team Building Skills

Time & Task Management